Returns Policy

Returns Policy for Discount Ceramics Online

At Discount Ceramics Online, we want you to be fully satisfied with your purchase. If you need to return an item, please review our return policy below:

Eligibility for Returns
We accept returns within 14 days of delivery, provided the item is not a special order item. To be eligible for a return, the item must be in resellable condition—unused, and in its original packaging.

Return Process
To initiate a return, please contact our customer service team within 14 days of receiving your order. You will be responsible for the cost of return shipping.

Non-Refundable Items
Special order items are not eligible for return.

Refunds
Once we receive and inspect the returned item, we will process your refund. Please note that original shipping charges are non-refundable.

For any further questions regarding returns, please feel free to reach out to our customer service team.

Thank you for choosing Discount Ceramics Online!